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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michael Taylor

Michael Taylor

August 28, 2024

5  out of  5
rating by Michael Taylor
"We have been long term customers with Sheila Wandell, State Farm Insurance. Michelle Nix is very knowledgeable, helpful and quick to respond to any needs or questions. Exceptional service and a trusted Insurance agency. Highly Recommend!"
We responded:
"Thank you for trusting us to handle all your insurance needs. We appreciate you both!!"
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Brian Salyer

August 28, 2024

5  out of  5
rating by Brian Salyer
"I have been with state farm insurance agency for 30 plus years and I never had any problems with any of my claims and I have several. I have been with Sheila wandell from day one. I would recommend any one to join her team. In the past several months I have pleasure to work with one of her agents named Kim. She has been so good to me, taken care of all my needs. I wouldn't change anything. It's hard to find professional people that will go out of their way to take of their clients. Thanks State Farm"
We responded:
"Thank you Brian for your kind review. Kim and the rest of our team work hard to make sure all your insurance needs are taken care of!"
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naklon ryans

August 28, 2024

5  out of  5
rating by naklon ryans
"I call them all the time to get help with my insurance because of my business they are so great Kim is the best they always help me with everything I ever need"
We responded:
"Thanks so much Naklon! We appreciate your business! Kim is always ready to help!"
Profile photo of Karen Veigel

Karen Veigel

August 23, 2024

5  out of  5
rating by Karen Veigel
"The staff at this office rate a 10+! I have never encountered such excellent customer service, kindness, and concern. They are totally efficient and are glad to go the extra mile to get things done . I was customer service manager at VA for many years and I would hire everyone of those staff members for just about any job! Amanda is absolutely top-notch and one of the best people to represent this firm! I just can’t say enough good about the staff. You will just have to work with them yourself and you will find out that you will get no better firm than this."
We responded:
"Thank you so much Karen for your 5 stars! Amanda is certainly an asset to our team. We appreciate you and your kind words!"
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Tanya Foxx

August 13, 2024

5  out of  5
rating by Tanya Foxx
"Very friendly and thorough and follow through with transactions."
We responded:
"Thank you Tanya! We appreciate you all!"
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Mr. Troy Hall

August 8, 2024

5  out of  5
rating by Mr. Troy Hall
"Excellent customer service and staff. Sheila makes the insurance process easy and will always take care of you with whatever you need."
We responded:
"Thank you Troy! Our team works hard to make sure your insurance needs are taken care of. "
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Justin Wandell

August 7, 2024

5  out of  5
rating by Justin Wandell
"Best in class insurance team! Very responsive and go the extra mile every time. There’s a difference between service and making you feel like family. They are the definition of good neighbors!"
We responded:
"Thank you for your vote of confidence! Our customers are our family and we want to be there whenever you need us!"
Profile photo of Sarah Mansfield

Sarah Mansfield

August 7, 2024

5  out of  5
rating by Sarah Mansfield
"Kim hoss is amazing help. I needed help getting my insurance down in money as low as I could go and she helped me get it to where I could actually afford it. She is a great person and has an amazing personality."
We responded:
"Thank you so much for the 5 star review! Kim and the rest of our team work hard to take care of our customers!"
Profile photo of Kim Barrett

Kim Barrett

July 23, 2024

5  out of  5
rating by Kim Barrett
"Excellent service excellent response time"
We responded:
"Thank you Kim! We appreciate you all!!"
Profile photo of Patrick Waters

Patrick Waters

July 16, 2024

5  out of  5
rating by Patrick Waters
"We just moved to JC and needed to change our coverages. We did a cold call and Amanda asked us right in and took care of everything. Everyone was very friendly and exceedingly helpful. Thank you"
We responded:
"Thank you Patrick for your 5 star review! We greatly appreciate the opportunity to take care of you!"
Profile photo of Kevin True

Kevin True

July 11, 2024

5  out of  5
rating by Kevin True
"Michelle is always super friendly, prompt and answered any questions. She keeps me current! All that and makes me laugh too! Give that girl a raise Sheila! ;) She gives 5 Star service ALWAYS!!! ⭐ ⭐⭐ ⭐ ⭐ Thank you Michelle! :)"
We responded:
"Thank you Kevin for your 5 stars! Michelle’s laugh is certainly contagious!"
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Charlotte Ard

July 10, 2024

5  out of  5
rating by Charlotte Ard
"Shannon is the best!"
We responded:
"Thank you for the 5 stars Charlotte. We appreciate you!"
Profile photo of Shandall Beeler

Shandall Beeler

July 10, 2024

5  out of  5
rating by Shandall Beeler
"Helped me so much getting my new bundle especially with home owners insurance, very professional and talented!! Thanks!!"
We responded:
"Thank you Shandall! We appreciate you!"
Profile photo of GR8SK8 R

GR8SK8 R

June 28, 2024

5  out of  5
rating by GR8SK8 R
"I just wanted to leave a quick review of Sheila Wandell at State Farm. To me it is really important who your insurance agent is because you’re going to be talking to them at many different and important parts of your life. We have recently had our son join the military, which creates a lot of complexity, figuring out how to keep him insured when we never know where he’s going to be or how long he’s going to be there. Sheila Wandell has always been patient and ready with a quick solution. I highly recommend her."
We responded:
"Thank you for your review and please tell your son that we Thank him for his service! "
Profile photo of David Matson

David Matson

June 27, 2024

5  out of  5
rating by David Matson
"Update June 27, 2024 My wife and I have been customers of State Farm for decades and with this particular State Farm Office (Sheila Wandell) for 6 years. We've always received prompt and courteous service from anyone we've had contact with. Definitely recommend Sheila Wandell State Farm for anyone considering State Farm for their vehicle insurance."
We responded:
"Thank you so much David! We appreciate you all very much. My phones are personally answered 24 x 7 and if you need anything at all please do not hesitate to call."
Profile photo of Dwight Rooker

Dwight Rooker

June 11, 2024

5  out of  5
rating by Dwight Rooker
"After dealing with the dealer and adjusters I got nowhere. I paid out of pocket .Amanda filed a supplement claim to State Farm and I received my check for the repair. I have been with state farm since the 60's,and with the Sheila Waddell since moving ti Tenn. From NC. Great job. DWIGHT ROOKER"
We responded:
"We are so glad Amanda was able to help you with your claim. We appreciate you!"
Profile photo of Shea Fisher

Shea Fisher

June 11, 2024

5  out of  5
rating by Shea Fisher
"Amanda was absolutely a pleasure to work with. She was very kind and knowledgeable. She was able to get quotes for me quickly, and made the process very easy. Thank you so much! :)"
We responded:
"We are so happy Amanda was able to assist you. We appreciate your business!"
Profile photo of Hannah N

Hannah N

June 6, 2024

5  out of  5
rating by Hannah N
"Always efficient, friendly, and dedicated to helping you get the best deal on coverages! Thank you to Kim for the quick responses!"
We responded:
"Thank you Hannah for the 5 stars! We appreciate you!"
Profile photo of Phyllis Melvin

Phyllis Melvin

June 6, 2024

5  out of  5
rating by Phyllis Melvin
"Kim was extremely helpful to my needs and was always able to promptly answer all of my questions and concerns."
We responded:
"Thank you Phyllis! We appreciate you!"
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veronica sias

June 5, 2024

5  out of  5
rating by veronica sias
"I have been with their office 20+ years. Always available and friendly. Michelle is the best. They take really good care of you."
We responded:
"Thank you for the 5 stars Veronica! We appreciate your business and your loyalty to our office. "
Profile photo of Shannen Gutshall

Shannen Gutshall

June 4, 2024

5  out of  5
rating by Shannen Gutshall
"Kim was so wonderful helping me out when I was going through quotes on new cars I was looking at! Not only did she have plenty of patience, but she helped me understand each policy and what they do for me. Not only did I feel educated, but I also felt looked after for my needs."
We responded:
"Thank you Shannen. We appreciate your business!"
Profile photo of Seth Hammond

Seth Hammond

June 3, 2024

5  out of  5
rating by Seth Hammond
"Kim was excellent and made my policy transfer a breeze!"
We responded:
"Thank you Seth! We try to make the transfer process as smooth as possible. "
Profile photo of Will Diebold

Will Diebold

May 24, 2024

5  out of  5
rating by Will Diebold
"Angela is amazing, I am a very disorganized person and she’ll always give me courtesy calls when I need to pay my insurance. Good to know my home and cars are in good hands. Update as of 5/24/2024: I cannot say how much I love this insurance agency, every time I call them on the phone they are always so sweet and helpful. I have three rather shoddy cars, a decent boat, and a good home that are all insured via State Farm and I couldn’t ask for more! They help me bundle and save and give me comfort and peace of mind when I go to sleep at night. I was involved in an accident on February 28th of last year, and I had no trouble after the incident because of State Farm’s help. I was on the phone with them later that day and we got everything worked out without any hassle. I’ve been a member here for over fifteen years (along with the rest of my family) and time and time again, I can’t say thank you enough! Just absolutely wonderful people and always professional and polite; if you’re new to the area or a long time resident looking to switch insurance in need of reliable and trustworthy insurance, this is your place 😎 thank you!"
We responded:
"Will, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Sheila"
Profile photo of Heath Ratliff

Heath Ratliff

May 21, 2024

5  out of  5
rating by Heath Ratliff
"Sheila Wandell and Michelle Nix have been fantastic to work with for years and the first time I’ve had time file a claim and work through everything which is not a fun process they have not missed a step and are always available to help. Highly recommend!!!"
We responded:
"Thank you for the kind review Heath. We hate that you had to file a claim but are happy we could make it a little easier on you. We appreciate you!"
Profile photo of Tina Jeffcoat

Tina Jeffcoat

May 13, 2024

5  out of  5
rating by Tina Jeffcoat
"Amanda was so helpful and very friendly. She made the whole switching insurance a breeze"
We responded:
"Thank you so much for your kind words. We appreciate your business. "