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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Katie Galpin

May 31, 2023

5  out of  5 rating by Katie Galpin
"Sheila and her whole office are wonderful to work with! They are always friendly and go the extra mile for their clients. It is clear she takes pride in her work. You can count on her to provide the best “Good Neighbor” service!"

T Johnson

May 25, 2023

5  out of  5 rating by T Johnson
"I've been with Sheila Wandell's Insurance co. for over 20 years. You could not find a more loving, caring insurance family, like Sheila Wandell. They will bend over backwards for their members. Michelle is not only an incredible agent, but has always made sure that I got my "Saturday Post" calendar each year😁 She makes you smile and laugh, not only in person, but on the phone as well. She has been an amazing friend to me. Thank you, Sheila and Michelle, for keeping me safe in my home and on the road. Blessings to you both❤️ ps. I highly recommend this insurance company."

Anna Baker

May 17, 2023

5  out of  5 rating by Anna Baker
"Excellent customer service!! I was assisted in a very professional and timely manner! I am very appreciative."

Alec Ratner

May 8, 2023

5  out of  5 rating by Alec Ratner
"Extremely kind staff and very helpful. I always feel like I'm prioritized above all else. Would highly recommend their services. Michelle Nix is always helpful and makes me grateful to be here!"

Tamie Mccary

April 26, 2023

5  out of  5 rating by Tamie Mccary
"The people in this office are the best!"

Susan Gibson (Susie Q)

April 16, 2023

5  out of  5 rating by Susan Gibson (Susie Q)
"I had a slight mishap with my car and if it wasn't for Kim at State Farm I don't know what I would have done! She gave me the absolute best care best advice and best help. I was so upset I had just had surgery on my hand a week prior to this 2 weeks I even asked if I could have a hug as I was crying and going over the damage to my new car she took care of everything and I just can't brag enough about her as a person being compassionate and caring and doing her job professionally and taking care of everything!"

Kelly Calloway

April 3, 2023

5  out of  5 rating by Kelly Calloway
"I have had them for a long time now and they have taken care of me just like I was related to them. Always friendly and ready to help."

Sally Dodson

March 2, 2023

5  out of  5 rating by Sally Dodson
"I've known Sheila for 20 years. Her office is exceptional in every way. I've been with State Farm since 1988 and will never leave. I have no doubt if my house caught on fire st 2am, Sheila would be in my front yard with money hand for a hotel. And then would expertly handle everything as she and her office does."

Diane Freeman

February 10, 2023

5  out of  5 rating by Diane Freeman
"Our insurance has been through this office for over 25 years. I cannot say enough good things about Michelle. She is a fantastic agent. The whole staff are extremely helpful with anything we need. I would highly recommend them to anyone."

Amy Light

February 9, 2023

5  out of  5 rating by Amy Light
"Kim is amazing! She has helped me so much the past few weeks! I can't say enough good things about her and about the office in general! I would give 10 stars if I could!!"

Dannielle Rasnick

February 8, 2023

5  out of  5 rating by Dannielle Rasnick
"Sheila has been my agent for over 2 years now. Sheila and her team make sure my insurance questions are answered in a timely manner, but most importantly they check in with myself and my family to ensure we’re covered correctly. It’s apparent that Sheila, Michelle, Emily & Kim truly care and have our best interests at the top of their minds. 10/10 recommend Sheila Wandell State Farm!"

Kristy Reed

January 24, 2023

1  out of  5 rating by Kristy Reed
"I wrecked my car in November with minimal damage to the front end. My car was "inspected" via video chat with the repair shop. It took over a month to get the checks sent out for repair, and additional damage was found. I still don't have it back, and we're going into February. I feel like this could have gone by a lot faster had someone actually gone out and looked at it."

Greg Rickards

January 18, 2023

5  out of  5 rating by Greg Rickards
"Sheila Wandell State Farm Office has been wonderful for myself and Family. Located in Johnson City TN. Their entire staff is so personable, helpful , and friendly. I just got off the phone with Michelle. She answered all my questions, very helpful, very personable, and friendly. Great office!"

Brooke Shelton

January 16, 2023

5  out of  5 rating by Brooke Shelton
"Michelle is an amazing agent! She has changed our lives and the way we manage our auto, renters and life insurance. She makes things easy to understand and helped assist us in finding the right policy with utmost care! Thank you so much Michelle"


January 13, 2023

5  out of  5 rating by debbie
"Sheila Wandell and her office manager, Michelle, work very hard to keep their customers happy and retain them year after year--at least that's how we see it in this household and from others we have referred to their office. If ever, and whatever question we may have, Sheila or Michelle (or both) will give us a very honest answer, and will explain the answer until we know the nuances. Never do we feel like we just hand over money, no way with this office--we receive service and genuine caring. We are never just a number in a cog, and we always feel respected and that Sheila Wandell, et al will give us the best they have with the best price they can do. Thank you for your personal interest in our insured well-being (and otherwise) and always a pleasure and blessing doing business with you all!"

Joe Hall

January 13, 2023

5  out of  5 rating by Joe Hall
"Excellent customer service. Staff is knowledgeable and professional. I highly recommend you speak to Michelle for anything you need."

Eduardo Zermeño flores

October 2, 2022

5  out of  5 rating by Eduardo Zermeño flores
"(Translated by Google) excellent 😃 (Original) Excelente 😃"

Joanna Jones

September 12, 2022

5  out of  5 rating by Joanna Jones
"Michelle and the other team members are always helpful. Keith and Arlene"

Will Diebold

July 3, 2022

5  out of  5 rating by Will Diebold
"Angela is amazing, I am a very disorganized person and she’ll always give me courtesy calls when I need to pay my insurance. Good to know my home and cars are in good hands."

Nyiah Dunn

April 28, 2022

5  out of  5 rating by Nyiah Dunn
"So glad to be apart of this AMAZING team! I probably drive these ladies crazy lol, but every time I call with questions or to get a better understanding, they are there to help! Also love the way they keep me updated with information that may change within my policy prior too getting a surprise bill. You ladies ROCK!!"

Deborah Grindstaff

November 10, 2021

5  out of  5 rating by Deborah Grindstaff
"Great place and nice people."

Kyle Sexton

June 25, 2021

5  out of  5 rating by Kyle Sexton
"Excellent,attentive service"

s wise

April 21, 2021

5  out of  5 rating by s wise
"Sheila has been my only insurance agent for 25 years now and I can't imagine trusting anyone else."

Brandon Talford

April 12, 2021

5  out of  5 rating by Brandon Talford
"Love the support from all the agents. Aleisha, an Michelle are the best. Everyone makes you feel at home."


September 14, 2020

5  out of  5 rating by J M
"Michelle at Sheila Wandell's State Farm agency in Johnson City, TN was amazing. She made moving from FL to TN a breeze. I called the office while still in FL. Michelle set up all five of my policies to start the day I arrived in TN and made sure I had temporary cards. I had some policies transfered from State Farm in FL and some from another company. It was very simple and fast. Everyone in the office is a joy to work with. They are on point with insurance knowledge."